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Where do you ship?
We ship domestically inside The United States of America and The UK, France, Germany, Italy, New Zealand, Australia, Columbia, Ecuador, Canada and Russia mainly. Zeronine is shipped from our HQ located in New York City with the apparel, And the bikes in Southern California, And some hard goods out of Illinois.
How much is shipping?
Domestic Shipping is free for all orders over $200. All other orders shipping and handling is calculated by weight.
How long does shipping take?
USA Orders are shipped via First-Class Mail within 5 Business Days.
* Estimated delivery time: 3-5 Business Days
How do I track my order?
You will receive a confirmation email once your order has been processed to the e-mail address provided at the time of checkout.
You will receive a second e-mail once your order has shipped (24-48 hours), which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us.
Please allow 1 - 2 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
USPS # 1-800-275-8777
* USA Orders only
* Press 0, then 0, then press 5, then 5, then 2
Do you offer overnight shipping?
Overnight shipping is possible to US and Canadian customers only. Please email us directly at: firstname.lastname@example.org and we'll take care of you.
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